Maverick Wine Club | FAQs
Maverick Wine Club Frequently Asked Questions
Wine Club is fun and we’ve tried to keep it simple. Got questions? We have answers!
Absolutely! You will receive courtesy heads-up helper emails two weeks AND two days before to let you know it’s time to choose your wines.
Wines are carefully shipped in temperature-controlled vehicles by ATS Courier. We reserve the right to use an alternate courier. We may also hold shipments due to extreme temperatures. We will let you know in advance if this occurs. We also reserve the right to charge a delivery surcharge for remote or hard-to-reach addresses.
Unfortunately not. Your wine cannot be left unattended. It needs to be signed for by someone of legal drinking age in the province of shipping. Give us a call and we’ll see what we can do.
The courier will leave a door knocker, please contact them directly to arrange a new delivery date.
Shipping to a business address is recommended. You can always change your shipping address to a place of work or we can make the change for you. We are happy to delay your shipment. If you are away for an extended period we recommend shipping to a friend or office that can hold your wine for you.
Of course! Just let us know if you would prefer to pick up your wine and we’ll have it ready for you.
Definitely. Just let us know who you would prefer to pick up your wine and we’ll have it ready for them.
Sorry, but we can only hold your shipment for the duration of the pick-up window. We are a small winery with very little space and storage is tight.
Six delicious bottles are in each wine club box. Need more? Just log into your account and add to your order.
You certainly can, and this makes us very happy. Just log into your account and add to your order.
Wine Club members have access to wines not yet released to the public so this a good opportunity to add to your shipment. We can also help you with your selection, just give us a call at 778-437-3133 or shoot us an email at firstname.lastname@example.org and we’ll be happy to assist.
As a valued club member you have access to more wines than anyone else including our limited availability wines, low production wines and library wines when available. Log into your wine club account to view all the wines available or email email@example.com to inquire about a specific wine that you are interested in.
Absolutely! You will receive courtesy heads-up helper emails before shipping to let you know it’s time to choose your wines. You can choose any six bottles of any of the wines that are currently available.
If I am busy with other stuff or don’t want to customize, what wines are in the Winemaker’s Selection for each box?
The Winemaker makes a hand-picked selection just before each shipment, watch for the email that will let you know what wines to expect along with the shipping date. Want to customize this selection? Simply log into your account and you can choose any six bottles of any of the wines that are currently available.
As long as you want! Your commitment is for one year, after which you are free to cancel or gift your membership up to 30 days before the next shipment.
You will receive heads-up emails two weeks AND two days before to let you know there’s an upcoming shipment. Your credit card will be charged mid-month of the month of shipping (ie. mid-March, mid-June, mid-September and if you are in the Quarterly Club, mid-December). We will email you a receipt upon payment.
Yes, please. All tastings and tours are by reservation. Although walk-ins are accepted if space is available, reservations are given a priority. The Vineyard Tour requires a reservation and runs every Friday and Saturday at 11:00 am, 1:00 pm and 3:00 pm throughout the summer.
Can’t find what you’re looking for here?
Give us a call at 778-437-3133 or shoot us an email at firstname.lastname@example.org and we’ll be happy to assist.
SIGN UP TO BE A MAVERICK – COME FOR THE WINE, STAY FOR THE PERKS